I generally suggest a face to face consultation for bespoke iced or fully buttercreamed designs of three or more tiers because it really helps to have a chat in person so that I can find out more about who you are and the style of wedding you are planning before designing your cake. If you have a smaller cake or a naked or semi-naked cake in mind then I would recommend ordering a tasting box instead as the design discussion is not usually as in-depth.  This isn't a hard and fast rule, though and if you feel you would really benefit from a consultation in person then you can, of course, book one here. I am always delighted to chat about cake!